L897 Privacy Policy — Your data is safe with us

L897 is a trusted online betting and gaming platform for users in Bangladesh. We believe privacy is a fundamental right. This privacy policy is designed to give you full transparency into what data we collect, why we collect it, and how it is used.

L897 collects your information from the moment you register, and throughout every transaction, bet, and use of our services. This privacy policy explains that entire process in detail. We never sell your personal data to third parties, and we will not use it for marketing purposes without your consent.

Our privacy policy is built in accordance with international data protection standards. l897 has implemented state-of-the-art technical and administrative measures to ensure the security of your information.

When you use the l897 platform, we may collect the following types of information:

We collect only the information necessary to deliver our services, fulfill legal obligations, and keep you protected. No unnecessary data is collected.

L897 collects your information in several ways. Each method is transparent and based on your consent:

• Directly Provided Information: Information you provide when registering, completing KYC verification, or contacting support.
• Automatically Collected: Information collected via cookies and similar technologies when you use our website or app.
• From Third Parties: Transaction confirmation data from payment providers (Mobile Banking, Nagad, Rocket).
• Identity Verification Services: Through authorized verification agencies to meet legal obligations.
• Public Records: Publicly available information for the prevention of fraud and money laundering.

L897 uses your information only for specific, legitimate purposes. The key reasons we process your data under this privacy policy are:

• Account creation, management, and verification.
• Processing transactions related to deposits, withdrawals, and betting.
• Detecting and preventing fraud, forgery, and money laundering.
• Fulfilling legal and regulatory obligations.
• Providing customer service and support.
• Responsible gaming monitoring and support.
• Improving the security and performance of the platform.
• Sending you relevant offers and promotions with your consent.

The most important aspect of l897's privacy policy is this — we never sell your personal information. However, data may be shared with third parties in the following limited circumstances:

• Payment Providers: Mobile Banking, Nagad, Rocket — only the information necessary to process transactions.
• Identity Verification Services: With authorized agencies to complete the KYC process.
• Law Enforcement Agencies: In response to legal directives, court orders, or demands from regulatory authorities.
• Technology Service Providers: For hosting, security, and analytics services — under strict confidentiality agreements.
• Fraud Prevention Agencies: To detect and prevent fraudulent activity.

L897 follows the highest industry security standards to protect your information. As part of our privacy policy, the following technical measures are maintained:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security to protect your account.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by independent security experts.
• Data Masking: Masking and hashing technologies are used to protect sensitive data.
• Access Controls: Only authorized personnel have access to specific data.

L897 uses cookies and similar tracking technologies on its website and app. In the spirit of transparency, this privacy policy outlines exactly how cookies are used:

• Essential Cookies: Required for core website functionality — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand user behavior and improve our services — with your consent.
• Security Cookies: To detect fraud and fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the website from working properly.

Under l897's privacy policy, you have the following rights regarding your personal information:

L897 does not retain your data longer than necessary. Retention periods vary by data type in accordance with this privacy policy:

• Account Information: For up to 5 years while the account is active and after closure.
• Transaction Records: A minimum of 5 years as required by law.
• KYC documents: Up to 7 years after verification, or as required by law.
• Customer Service Contact: Up to 3 years after the issue is resolved.
• Log Data: Up to 12 months for security purposes.
• Marketing Consent Records: 3 years after consent is withdrawn.

Once the designated retention period expires, data is automatically deleted or anonymized in a secure manner.

L897's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Our privacy policy is firm on this point.

• Age verification is mandatory at the time of registration.
• Age is verified as part of the KYC process.
• Any account found to belong to a minor will be closed immediately.
• The relevant data is securely deleted.

L897 may update this privacy policy from time to time. When changes are made, we will take the following steps:

• The updated policy will be published on the website with the effective date clearly stated.
• Registered users will be notified by email or SMS of any significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• Significant changes may require you to provide consent again.

The latest version of this policy is always available on this page. Please check the "Last Updated" date at the top of the page.

If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Response Time: Typically within 24–72 hours
• Language: Responses provided in both Bangla and English